Useful Contacts

Useful contacts

The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues.

Visit www.adviceguide.org.uk or call the Citizens Advice consumer helpine on 08454 04 05 06.

Trading Standards

You find your local Trading Standards service by visiting www.tradingstandards.gov.uk or by contacting your local council

Brand-i

Brand-i is a new national directory of brand-endorsed e-commerce sites; a free online tool and shopping portal to help consumers check a website’s authenticity before they make a purchase - with an added facility for users to report websites they believe to be selling counterfeit goods. Brand-i is supported by TSI and industry bodies.

www.brand-i.org

Online shopping using EU websites

UK European Consumer Centre www.ukecc.net 08456 04 05 03

Online shopping worldwide

Complaints about overseas internet businesses can be registered on this database – but read carefully how they might use your details. www.econsumer.gov

Website Checks

Nominet Register of all .uk domain names

www.nominet.org.uk

Internet Shopping is Safe (ISIS)

http://isisaccreditation.imrg.org/

Shop Safe

www.shopsafe.co.uk

Seller and product reviews
www.reviewcentre.com
www.dooyoo.co.uk
www.ciao.co.uk

www.ukrecallnotice.co.uk